Conditions of Use

General Terms and Conditions

General terms and conditions of Blechkaufhaus, managing director Johannes Pampuch, for ordering articles.

These general terms and conditions apply to all current and future orders made by purchasers at Blechkaufhaus.


Our offers are subject to change. We reserve the right to make print-related changes and changes to the shape, colour or weight, insofar as these are reasonable.

Purchase price

The purchase prices quoted include German VAT and do not include shipping costs.

Conclusion of the contract

The products displayed in Blechkaufhaus do not represent a formalized offer, rather a non-binding online catalogue. You are placing a binding order for the goods placed in your shopping cart by clicking the button „Confirm Order“. The acceptance will be complete at the time we send you an e-mail confirming receipt of your order, containing the details of your order.

In case products should not be available we will inform the purchaser without delay about the non-availability of the goods. The purchase price and remuneration for ancillary services will be reimbursed without delay.

You can find an overview of your orders in your customer log-in section.

Shipping costs

There is no minimum order value for your purchases in Blechkaufhaus online-shop.

Blechkaufhaus online shop only delivers goods within Europe. Within Germany we deliver free of charge when the value of goods ordered exceeds €50. For orders under €50 we charge a flat rate of €4.95 for delivery within Germany. For deliveries within the rest of Europe we charge a flat rate of €9.90.

Retention of title

Blechkaufhaus retains the title to the goods until the purchase price and the remuneration for ancillary services have been fully paid.

Returning goods (cancellation right)

The purchaser has the right to return the goods within two weeks of receiving them without stating a reason. The right to return goods is put into practice by returning them. The time limit is complied with if the goods are sent in time.

Costs of returning goods

When the right to return goods is put into practice, the costs of returning them have to be borne by the purchaser in the case of orders valued up to €40, unless the goods supplied differ from the goods ordered. We bear the cost of returning goods in the case of orders worth over €40. The costs will be reimbursed to a bank account whose details must be given to us. The correct postage must be affixed to all return deliveries; parcels which are not or only insufficiently prepaid will not be accepted.

Liability of the purchaser

If returned goods have deteriorated following proper use of them by the purchaser, the purchaser must provide compensation for lost value. This does not apply if the deterioration results from a careful and thorough examination of the goods.


The purchaser does not receive any guarantees in the legal sense from us. Manufacturer guarantees remain unaffected by this.

If the goods are defective, the purchaser has the choice of whether supplementary performance should be provided by having the defect rectified or by means of a replacement delivery. However, we are entitled to reject the type of supplementary performance selected if it is only possible in connection with disproportionate costs and the other type of supplementary performance is without material detriment for the customer. Minor variations of the delivered goods from the goods as ordered shall not constitute a defect.

If we are unsuccessful in remedying a defective product (either by repairing it or replacing it with a substitute), the purchaser  - without prejudice to any claims for damages – is entitled to exercise his statutory rights to withdraw from the contract or to receive a price reduction. The purchaser may not refuse to accept deliveries due to minor defects.

In the event of a defect, we shall initially be entitled at our own discretion to supply a replacement or to remedy the goods. If this remedy or replacement fails twice, the customer shall be entitled to reduce the remuneration or to rescind the contract. If the contract is rescinded because the replacement delivery or remediation of a defect has failed, there shall not be any additional entitlement to compensation for the defect.

Statutory guarantee

The warranty period is 2 years as of the goods being delivered. Defects must be notified in writing within the two-year warranty period from the date of delivery. If defects are not properly reported in due time, any claims under the liability for defects shall be excluded.

Place of Jurisdiction

Place of jurisdiction for all disputes arising from and in relation to the contractual relationship is – depending on the plaintiff's choice - Berlin or permanent residence of the purchaser.

Applicable law

German law is applicable. UN Purchase Law is excluded.

Concluding provisions

If any individual provisions should be legally invalid, this shall not affect the binding character of the other provisions.


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